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Conflict Management: Patching Up Your People Problems
Sargent Rehabilitation Center
800 Quaker Ln
East Greenwich, RI 02818
USA
Tuesday, August 27, 2019, 8:30 AM - 12:00 PM EST
Category: CEU

Patching Up Your People Problems
Managing Conflict with Residents, Families, and Staff too!

Conflict occurs frequently in any workplace; long-term care is not an exception. Managing conflict is a time-consuming but necessary task for the Executive Director and Managers. It may exist between your residents, the residents families, and staff too. This has an adverse effect on productivity, morale, and resident care, which may reduce census and increase employee turnover. Although conflict cannot be avoided, it can be managed! Attend this workshop to learn ways to become more proactive to this inevitable struggle and the steps to take when it happens!

Presenter:  Donna Rustigian Mac - Invited back by popular demand!

Register Now

Contact: [email protected]